Invoices, credit notes and verification code
Which documents are created automatically, where to find them and how to check they're genuine.
On every approval Hookline creates the documents automatically: a credit note from the creator to the brand for the video, an invoice for the service fee to the brand, and an invoice for the platform fee to the creator.
Creators never write invoices themselves. We create the credit note in their name from their billing details. Small-business exemption, reverse charge and OSS are handled automatically.
All documents are under Invoices as PDF and as e-invoice (XML, EN 16931).
Every PDF carries a verification code. “Verify a document” (link in the PDF) shows anyone with number and code whether the document is genuine and unchanged.
Wrong address or VAT ID on a document? Issued documents can't be changed. Correct your details in Settings and send us a request so we issue a correction.